FAQ: KB MotorcyclesFAQ | Indian® Motorcycles - New-Zealand -


How do I contact Indian Motorcycle® Company?

You can contact Indian Motorcycle® Company by visiting our Contact Us page.

Who owns Indian Motorcycle®?

Polaris Industries Inc. purchased Indian Motorcycle Company in April 2011. Polaris Industries, founded in 1954, is a $3 billion power sports company with a history of developing segment leading, high quality products. You can have confidence knowing that your Indian Motorcycle® is developed, tested, and backed by this market leader. To learn more about Polaris, click here.

Do you offer factory tours?

We currently offer a final assembly facility tour. Tours must be scheduled in advance. Walk-in tours are not available. Please contact the plant for availability prior to your visit to see if your request can be accommodated.

  • Spirit Lake, Iowa
    1900 Hwy. 71
    Spirit Lake, IA 51360, É.-U.
  • 1-712-336-3797

Visit our Spirit Lake, Iowa facility to see the final assembly process from start to finish. It starts with a Thunder Stroke™ 111 engine being mounted on a carrier and ends with each bike tested on the road dyno before being crated for shipment.

Tour Regulations

  • No photo or video devices are permitted on the tour. Please call ahead to confirm tour availability
  • No public tours until mid-August after the release of new model year bikes
  • Must be at least 12 years old to take a tour; visitors age 12-18 must be accompanied by adults
  • Bags such as backpacks and luggage are not allowed inside the facility
  • Low-heeled, closed-toed footwear required; no flip-flops
  • Shorts and T-shirts are permitted
  • Safety glasses are required and provided

Do you offer tours of your product development center?

Sorry, we do not offer tours or allow public access to our product development center, where future Indian® motorcycles are being developed in a highly-secure facility.

Where can I buy official Indian Motorcycle® apparel?

You can purchase our apparel at an authorized dealership or right here on our website. Visit the apparel section of our site and start shopping!

Where can I buy official Indian Motorcycle® accessories?

You can purchase our accessories at an authorized dealership or right here on our website. Visit the accessories section of our site and start customizing.

Are your motorcycles made in the USA?

We are proud that all Indian motorcycles are assembled in Spirit Lake, Iowa. The engines are assembled in Osceola, Wisconsin.


Where can I find and purchase various Springfield (pre-1953) and Gilroy (1998-2004)-era Indian Motorcycle® Company parts and accessories?

Please contact an authorized Indian Motorcycle® dealer. Click here to find a dealer.

Does Polaris Industries Inc. purchase of Indian Motorcycle® Company change the warranty on my 2009-2012 motorcycle?

The purchase of Indian Motorcycle® by Polaris® Industries does not change any warranties on 2009-2012 motorcycles. Warranty status will remain in place and be honored.

Will Polaris® make parts for the 1999-2003 bikes?

At this time, Polaris® does not manufacture any parts specifically for the 1999-2003 models Please contact an authorized Indian Motorcycle® dealer.


Will Victory® and/or Polaris® dealers become Indian Motorcycle® dealers?

We are working on rapidly expanding our Indian Motorcycle® dealer network, but this does not mean that any or all Victory® and/or Polaris® dealers will become Indian Motorcycle® dealers.

Can I take my Indian Motorcycle® to a Victory® and/or Polaris® dealer for service/warranty work?

In all warranty situations, you will need to initiate a warranty transaction with an authorized Indian Motorcycle® dealer to obtain service. If there is a customer or dealer concern regarding the distance required for warranty work, your dealership can contact Polaris®. If your Indian Motorcycle® dealership recommends warranty service at a non-Indian Motorcycle® dealer, a member of the Polaris Dealer Services staff will work with you, your dealership and a Victory® dealer to arrange for warranty service work at an established Victory® dealer.